Buyer Persona Generado
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Detalles del Análisis
Perfil del Buyer Persona
Indo Appliances
Priya is a pragmatic homemaker in her late 30s or 40s, primarily living in Tier-2 or Tier-3 cities in India. She manages a household and makes purchasing decisions for her family. She values practicality, durability, and reliability in home appliances and seeks value-for-money products that align with her national pride in 'Make in India' brands.
Demografía
Profesión
- •Managing daily household chores
- •Making purchasing decisions for the family
- •Ensuring family comfort and safety
Psicografía
Metas y Objetivos
- •Run an efficient, comfortable, and safe household without overspending
- •Find dependable appliances that simplify daily chores and last for a long time
- •Avoid the hassle of frequent repairs or replacements
Valores
- •Practicality, durability, and reliability
- •National pride and supporting local 'Make in India' brands
- •Safety-consciousness (e.g., shock-proof, auto shut-off features)
- •Value for money
Frustraciones
- •Dealing with products that fail shortly after purchase
- •Unresponsive or poor customer service
- •Worrying about the safety of appliances and potential accidents
- •Feeling cheated when a product under warranty is not serviced promptly
Comportamiento Online
Redes Sociales
- •YouTube
Fuentes de Información
- •Customer reviews on e-commerce sites (Flipkart, Amazon)
- •YouTube product reviews and how-to videos (especially in Hindi)
- •Word-of-mouth recommendations from peers or family
Hábitos de Compra
- •Researches products online and compares prices on different e-commerce sites
- •Reads customer reviews carefully before purchasing
- •Attracted by discounts and promotional offers (e.g., '5% off')
- •Prioritizes value for money, product longevity, and energy efficiency
Cómo Ayuda la Marca
Indo Appliances provides Priya with affordable, functional, and durable home appliances that support her goal of an efficient and safe household. The 'Make in India' message resonates with her national loyalty, and features like energy efficiency help her manage her budget. By addressing her concerns about product safety and service, Indo can build her trust and loyalty.
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