Buyer Persona Generado
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Detalles del Análisis
Perfil del Buyer Persona
Harveys of Halifax
Susan is a woman aged 45-70, residing in Halifax or surrounding areas. She values quality, tradition, and supporting local businesses. She seeks a pleasant, personalized shopping experience for high-quality fashion, cosmetics, and homewares, often viewing shopping as a social occasion rather than just a transaction. She appreciates enduring style and invests in lasting pieces.
Demografía
Profesión
- •Managing household and personal finances
- •Making informed purchasing decisions for home and family
- •Engaging in community activities
Psicografía
Metas y Objetivos
- •Find high-quality clothing, cosmetics, and homewares in one convenient and pleasant location
- •Feel confident and put-together with her choices
- •Enjoy the shopping experience, receive personal attention, and potentially socialize
Valores
- •Quality, durability, and timeless style over fast fashion
- •Supporting local, independent businesses and community health
- •Appreciation for tradition and heritage
- •Investing in lasting pieces rather than fleeting trends
Frustraciones
- •Impersonal nature of large chain stores and online shopping
- •Poor customer service and declining quality of mass-market goods
- •Difficulty finding stylish, high-quality clothing appropriate for her age group in mainstream retail
- •Local disruptions (e.g., roadworks) that hinder visits to preferred stores
Comportamiento Online
Redes Sociales
Fuentes de Información
- •Local business social media (Facebook)
- •Customer reviews and testimonials
- •Local news and publications (e.g., Yorkshire Post, Halifax Courier)
Hábitos de Compra
- •Hybrid shopper, valuing in-person experience but also browsing online
- •Informed, considered purchaser, not impulsive
- •Shopping trips are often planned social occasions
- •Reads customer reviews to validate purchasing decisions
Cómo Ayuda la Marca
Harveys of Halifax is the perfect solution for Susan by countering the impersonal nature of modern retail with a 'destination shopping experience', expert staff, and personal styling services. It curates a collection of trusted brands under one roof, saving her time and effort. The brand's messaging as a local, family-run institution aligns perfectly with her values, making her feel good about where she spends her money. Additionally, the in-store restaurant provides the social, leisurely element she craves, turning a shopping trip into a delightful day out.
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