Tono de Marca

Empathetic, customer-centric, accessible, and friendly

Valores de Marca

• •Customer satisfaction
• •Empathy
• •Accessibility
• •Responsiveness
• •Understanding

Mejores Prácticas

• •Use empathetic language to connect with customers.
• •Highlight the ease of contact and responsiveness of customer service.
• •Emphasize the customer-centric approach in all communications.
• •Maintain a friendly and approachable tone across all platforms.
• •Show understanding of customer needs and desires.

Percepción Social

A brand that is understanding, helpful, and easy to connect with, prioritizing customer satisfaction.

Ejemplos de Copy

• •We're here to help! Reach out via WhatsApp or Instagram for any questions.
• •Your satisfaction is our priority. We're consumers too, and we understand!
• •Easy returns, because we want you to love your purchase.
• •We're always putting ourselves in your shoes. Let us know how we can help!
• •Happy customers are our best reward. Thank you for choosing us!