Tono de Marca

Friendly, Confident, and Customer-Centric.

Valores de Marca

• •Exceptional Customer Service
• •Product Variety and Availability
• •Community and Trust
• •Support for Smokers

Mejores Prácticas

• •Always Prioritize the Customer: Frame all copy around the customer's needs and experience. Use "you" and "your" to speak directly to them.
• •Be Confident, Not Arrogant: Use bold, positive language to talk about your selection and service, but back it up with a commitment to helping the customer.
• •Keep it Friendly and Approachable: Use conversational language. Avoid overly technical jargon unless explaining a specific product feature, and always offer further assistance.
• •Leverage Social Proof: Incorporate customer testimonials and positive reviews into your marketing materials to build trust and reinforce your reputation.
• •Maintain a Consistent Voice Across All Platforms: Whether on the website, a social media post, or in-store signage, the friendly, confident, and customer-centric tone should be unmistakable.

Percepción Social

Vape Easy St.Thomas is perceived very positively by its customers. It is seen as a trustworthy and reliable local shop. Customers consistently describe the staff, particularly an individual named Chris, as friendly, helpful, and well-informed. The overall perception is that of a high-quality, customer-focused business that provides a welcoming and non-intimidating environment for all levels of vapers.

Ejemplos de Copy

• •Ready to make the switch? At Vape Easy, we make it simple. Our friendly experts are here to guide you to the perfect setup. Come say hi and see why we're St. Thomas's favorite vape shop!
• •Tired of hearing 'out of stock'? We guarantee we have your favorite flavor waiting for you! With over 250 pod flavors and the latest disposables, your search ends here. #VapeEasy #FullyStocked #StThomasVapes
• •‘The best in town, time and time again!’ We love our customers, and the feeling is mutual. Experience the Vape Easy difference today. #CustomerLove #VapeCommunity #ExpertAdvice
• •Just In! The newest hardware from top brands has landed at Vape Easy. Be the first to try the latest in vape technology. Drop by and let us show you what's new!
• •Vape Easy St.Thomas: Your one-stop shop for the best selection and five-star service. Whether you're a seasoned vaper or just starting, we've got you covered. Visit us at 899 Talbot Street!