Brand Tone

Helpful, reliable, and customer-focused. The tone should convey expertise and trustworthiness.

Brand Values

• •Reliability
• •Customer Service
• •Quality
• •Expertise
• •Accessibility

Best Practices

• •Prioritize clear and concise language to facilitate easy understanding.
• •Emphasize the availability of a wide selection of parts to meet diverse customer needs.
• •Showcase excellent customer service and support both before and after the sale.
• •Highlight the quality and reliability of parts to ensure customer satisfaction and safety.
• •Address any potential concerns or questions related to e-scooter legality and safety regulations.

Social Perception

Essential supplier for maintaining and repairing e-scooters, ensuring they are in good working condition. The perception should also subtly address the ongoing public and legal discussions around e-scooter use in the UK, including safety and regulations. Portray a brand that promotes safety and responsible e-scooter usage.

Copy Examples

• •"We stock a wide range of e-scooter parts to keep you moving."
• •"Our expert team is here to help you find the right parts for your e-scooter."
• •"Quality e-scooter parts, excellent service, and fast shipping. Get back on the road quickly and safely."
• •"Need a hard-to-find e-scooter part? We've got you covered."
• •"Committed to providing top-quality e-scooter parts and exceptional customer support."