Brand Tone

Enthusiast-focused & Knowledgeable, Reliable & Trustworthy, Customer-centric & Helpful

Brand Values

• •Quality Products
• •Customer Satisfaction
• •Passion for the Hobby
• •Reliability
• •Accessibility

Best Practices

• •Prioritize Customer Support in Communications: Ensure all interactions (email, social media, product descriptions) are helpful, responsive, and aim to solve customer needs, reflecting the positive service experiences reported.
• •Highlight Product Details and Accuracy: Continue to provide precise and accurate descriptions for all items, a key point of praise in customer reviews.
• •Maintain Reliability in Promises: Consistently deliver on shipping times and product quality to uphold the trustworthy reputation built through platforms like eBay.
• •Showcase expertise: publish detailed guides on slot car maintenance, customization, and track building.
• •Actively engage: Encourage customer reviews and use them to continuously improve.

Social Perception

Highly Positive among Customers, Legitimate Business, Specialized Retailer

Copy Examples

• •See what's new and experience the Amanda's Hobbies difference! (Referencing positive eBay feedback).
• •Worldwide shipping available.
• •Nicely packaged.
• •Had everything I needed!
• •We are based in the Washington, D.C. area and aim to be a one-stop shop for slot car needs.