Brand Tone

Promotional and Value-Oriented, Reassuring, Direct and Informative, Broadly Appealing

Brand Values

• •Accessibility/Affordability
• •Variety and Convenience
• •Customer Satisfaction
• •Security (Claimed)

Best Practices

• •Clearly state shipping times to manage customer expectations.
• •Maintain transparency about product origins.
• •Ensure security seals and claims of 'Loja Verificada' are legitimate and verifiable.
• •Update generic contact information (e.g., suporte@sualoja.com) with a professional and branded email address.
• •Focus on building a stronger social media presence, particularly on platforms like TikTok, with engaging content.

Social Perception

A trustworthy and accessible online store that offers a wide variety of products with a focus on customer satisfaction and value.

Copy Examples

• •Frete Grátis, Aproveite Hoje! (Free Shipping, Enjoy Today!)
• •Satisfação garantida ou dinheiro de volta! (Satisfaction guaranteed or your money back!)
• •Preço promocional (promotional price) on products
• •Dúvidas Frequentes (FAQ) - providing straightforward answers
• •Explore our wide variety of products for all your needs!