Brand Tone

helpful, reliable, and customer-focused

Brand Values

• •Quality
• •Customer Service & Satisfaction
• •Expertise & Experience
• •Comprehensive Solutions
• •Competitive Pricing

Best Practices

• •Prioritize Helpfulness: Always frame copy around how the products or services solve customer problems or make their lives easier. Use phrases like "we handle every aspect," "takes the stress out," and "we're here to help."
• •Emphasize Quality and Expertise: Consistently mention the quality of materials and the experience/skill of the team. Use words like "premium," "high-quality," "expert," "skilled," and "craftsmanship."
• •Be Straightforward and Clear: Avoid overly technical jargon where possible. Communicate benefits and processes in an easy-to-understand manner, reflecting the "transparent pricing" value.
• •Maintain a Customer-Focused Voice: Use "you" and "your" frequently to directly address the customer and their needs. Highlight customer satisfaction and positive outcomes (e.g., "beautiful and durable deck," "year-round retreat").
• •Showcase Reliability: Reinforce the idea that Timber Kings is a dependable partner. Phrases like "you can rely on us," "trust Timber Kings," and "start-to-finish service" build confidence.

Social Perception

largely positive. Customers frequently praise product quality, helpful and friendly staff, efficient service, and good value.

Copy Examples

• •Headline: Your Wirral Outdoor Project, Expertly Handled. Body: From quality timber and fencing to bespoke garden rooms, Timber Kings offers everything you need under one roof. Our experienced team provides a complete service, from supply to full installation, ensuring your vision comes to life, hassle-free. Get a competitive quote today!
• •Social Media Post: Dreaming of a new deck or a sturdy fence? Let Timber Kings take the stress out of your next garden project! We supply top-quality materials and offer professional installation across the Wirral and surrounding areas. Our friendly team is ready to help – message us!
• •Product Description (e.g., for Fencing Panels): Built to Last, Installed with Care. Our premium fencing panels are crafted from high-quality timber for durability and style. Choose Timber Kings for expert advice and a seamless installation service that secures and beautifies your property.
• •About Us Snippet: At Timber Kings, we're more than just a building merchant; we're your partners in creating stunning outdoor spaces. With over 20 years of experience, we pride ourselves on quality materials, skilled craftsmanship, and a customer-first approach. Your satisfaction is our priority.
• •Call to Action: Ready to transform your outdoor space? Contact Timber Kings today for a transparent quote and expert advice. We handle everything from materials to installation, making your project simple and successful.