Tono de Marca

Informative, Reliable, Reassuring. The tone should aim to build trust and convey stability, addressing any past issues transparently while highlighting positive aspects like longevity and good service (where applicable).

Valores de Marca

• •Reliability
• •Responsiveness
• •Trustworthiness
• •Longevity
• •Customer Satisfaction

Mejores Prácticas

• •Emphasize the longevity of the online store while addressing any trust concerns proactively.
• •Highlight positive aspects like on-time delivery and quick response times where applicable.
• •Maintain a neutral and informative tone, focusing on factual details and customer benefits.
• •Avoid making unsubstantiated claims; back up statements with verifiable information.
• •Monitor online mentions and reviews to address customer feedback and maintain a positive reputation.

Percepción Social

The goal is to shift the social perception towards a reliable and established online retailer, acknowledging past concerns while emphasizing positive aspects like longevity, responsiveness, and on-time delivery. Overcome any perception of being suspicious or unreliable.

Ejemplos de Copy

• •"Larshop: Your trusted online retailer since [Year Established]."
• •"Committed to on-time delivery and responsive customer service."
• •"Explore a wide range of products with the convenience you deserve."
• •"Building a reliable online shopping experience for years."
• •"We value your trust and are dedicated to providing a seamless shopping experience."