Brand Tone

Informative and Helpful

Brand Values

• •Customer Service
• •Product Variety & Choice
• •Helpfulness
• •Informative
• •Accessibility

Best Practices

• •Maintain an informative and helpful tone by providing detailed product information.
• •Emphasize customer service by highlighting multiple contact options (email, chat, phone, social media).
• •Showcase the variety and choice in the product catalog to cater to diverse customer tastes and needs.
• •Focus on clear and concise language to convey product benefits and features effectively.
• •Incorporate a friendly and approachable tone in all customer interactions to build trust.

Social Perception

Aim to establish a clear and distinct online presence, separate from other businesses with similar names, by highlighting excellent customer service and a wide range of quality products.

Copy Examples

• •Explore our extensive range of bathroom taps, cabinets, and showers to find the perfect fit for your home.
• •Contact us via email, live chat, or phone for any assistance you may need.
• •Frequently Asked Questions: Get quick answers to common queries about our products and services.
• •Get your £15 off today!
• •Discover a wide variety of colors and materials in our product listings to suit your unique style.