Brand Tone

friendly, heartfelt, and customer-focused

Brand Values

• •Customer Service Excellence
• •Quality and Freshness
• •Trust and Reliability
• •Community Focus
• •Passion for Floristry
• •Value for Money

Best Practices

• •Emphasize Warmth and Friendliness: Use welcoming and approachable language. Address the customer directly and make them feel valued.
• •Highlight Freshness and Quality: Consistently mention the high quality of flowers and, where appropriate, their local sourcing.
• •Focus on Emotional Connection: Frame flowers as a way to express emotions, celebrate moments, or offer comfort. Talk about "spreading joy" or "making moments special."
• •Showcase Expertise and Passion: Let the team's love for floristry and their skill in creating beautiful arrangements shine through.
• •Maintain a Helpful and Customer-Centric Approach: Ensure the copy is informative, answers potential questions (like delivery times), and makes it easy for customers to order or get in touch.

Social Perception

Customers generally perceive Thanks a Bunch Florist positively. Reviews highlight the beauty and freshness of the flowers, excellent customer service, and timely delivery. They are often described as reliable, with staff being helpful and accommodating. The personal touch and the ability to cater to specific needs are also appreciated. Many customers express their intention to reuse the service and recommend it to others.

Copy Examples

• •Brighten their day, the Epping way! Fresh, locally sourced blooms delivered with a smile. Order by 1pm for same-day joy. #ThanksABunchFlorist #MelbourneFlowers #SupportLocalEpping
• •From 'just because' to 'I do,' we pour our hearts into every petal. Let our expert florists craft a stunning arrangement that speaks your language. #FlowersMelbourne #CustomBouquets #FloralDesign
• •Life's moments, big and small, deserve beautiful flowers. Since 2006, we've been Epping's trusted choice for quality blooms and heartfelt service. What can we create for you today? #MelbourneFlorist #CelebrationFlowers #SympathyFlowers
• •More than just flowers, it's a feeling. Experience the Thanks A Bunch difference – where quality meets care, and every bouquet tells a story. #EppingFlorist #FreshFlowersMelbourne #GiftIdeas
• •Say 'Thanks a Bunch' with a bunch that truly wows! Our passionate team is here to help you find the perfect floral expression for any occasion. Visit us online or in Epping! #ThankYouFlowers #MelbourneEvents #FlowerDelivery