Brand Tone

Approachable and Friendly, Knowledgeable and Expert, Efficient and Quick, Value-Oriented, Modern and Tech-Savvy

Brand Values

• •Quality Service
• •Customer Satisfaction
• •Efficiency and Speed
• •Reliability and Trust
• •Accessibility and Cost-Effectiveness

Best Practices

• •Keep it Clear and Concise: Avoid overly technical jargon where possible. Explain issues and solutions in a way that is easy for the average customer to understand, reinforcing efficiency.
• •Emphasize Speed and Reliability: Consistently use words like "quick," "fast," "reliable," "expert," and "guaranteed" to build confidence.
• •Maintain a Friendly & Approachable Voice: Use conversational language. Address the customer directly (e.g., "Your tech," "We get your devices"). Be positive and helpful.
• •Showcase Value: Highlight affordability, cost-effectiveness, and any special offers or guarantees like price-matching.
• •Stay Current and Visually Engaging (especially on social media): Continue using platforms like TikTok to demonstrate skills. Use modern visuals and stay updated on tech trends in your content. This reinforces the "tech-savvy" aspect of the brand.

Social Perception

A reliable go-to for tech repairs and purchases in Galway, Technically proficient and capable of handling a variety of repairs efficiently, Customer-focused and committed to providing good service and value, Modern and up-to-date with current technology

Copy Examples

• •Headline: Phone Problems? We Speak Fluent Tech! 📱💻 Body: Don't let a cracked screen or a tired battery ruin your day. At Techkingz.ie, our expert techs get your devices back to peak performance, fast! Quick, affordable, and always with a smile. Drop by our Galway store or check us out online!
• •Social Media Post (TikTok/Instagram Reel idea): (Video: Quick montage of a phone being expertly repaired, ending with a happy customer) Caption: From tragic to magic! ✨ Another device saved by the Techkingz.ie crew. We do quick, quality repairs so you can get back to what matters. #TechRepair #Galway #PhoneFix #ExpertService
• •Website Banner: Your Tech. Our Expertise. Problems Solved. Sub-headline: For reliable and speedy phone, tablet, and laptop repairs in Galway, trust Techkingz.ie. Quality parts, expert service, and a price-match guarantee.
• •Promotional Email Subject: Uh Oh, Tech Troubles? Techkingz.ie to the Rescue! 👑 Body: Hi [Customer Name], Is your phone feeling a bit under the weather? Or maybe your laptop’s lost its Oomph? Techkingz.ie offers cost-effective and super-fast repairs for all your gadgets. Plus, shop our range of new & used electronics! Get 10% off your next repair by booking online today!
• •Local Ad Copy: Galway's Choice for Tech! 🌟 Body: Techkingz.ie: Your local experts for phone and computer sales & repairs. Fast turnarounds, affordable prices, and 5-star service. Visit us on William Street or at techkingz.ie!