Brand Tone

Trustworthy and Reliable, Quality-Focused, Customer-Oriented, Straightforward and Informative

Brand Values

• •Quality Products
• •Customer Satisfaction
• •Timeless Appeal
• •Transparency

Best Practices

• •Use terms like "premium," "high-quality," "durable," "long-lasting."
• •Encourage new reviews to continuously build social proof.
• •Use phrases like "timeless classic," "enduring style."
• •Be Clear and Informative: Provide comprehensive product information, transparent pricing (including noting when taxes are included or how shipping is calculated), and easy-to-understand policies to build customer confidence.
• •Maintain a customer-centric approach by highlighting excellent service and communication.

Social Perception

Perceived as a provider of quality rugs with excellent service and fast shipping, based on positive customer testimonials.

Copy Examples

• •Item came as promised and perfect condition.
• •Great service.
• •Nicely packaged.
• •Very fast shipping.
• •Great communications.