Brand Tone

Service-Oriented, Aspiring to be Trustworthy

Brand Values

• •Customer Satisfaction
• •Security
• •Transparency
• •Convenience (Home Ready)
• •Support

Best Practices

• •Maintain Clarity and Simplicity: Especially given the international shipping, ensure all information regarding products, shipping, and returns is easy to understand.
• •Use reassuring language about secure payment and customer support.
• •Address potential concerns about customs duties transparently.
• •Highlight guarantees and refund policies prominently.
• •Showcase positive customer testimonials and reviews.

Social Perception

A reliable and customer-focused online store that prioritizes secure transactions and customer satisfaction, despite being a newer Shopify store shipping internationally.

Copy Examples

• •"Excelente atendimento" (Excellent Customer Service)
• •"Satisfação ou Reembolso" (Satisfaction or Refund)
• •"Compra Segura" (Secure Shopping)
• •"Your home, ready faster than you think."
• •"We're here to help. Contact us with any questions."