Tono de Marca

Helpful, Trustworthy, and Value-Oriented

Valores de Marca

• •Customer Satisfaction
• •Accessibility and Convenience
• •Quality and Trust
• •Generosity

Mejores Prácticas

• •Lead with Helpfulness: Frame all communications, from product descriptions to error messages, around helping the customer. Use phrases like "How can we help?" and "Here's what you need to know."
• •Always Emphasize the Guarantee: Mention the "Satisfaction Guarantee" and "Easy Returns" in transactional emails, footers, and at checkout to constantly reinforce trust and remove purchasing friction.
• •Use Clear and Simple Language: Avoid jargon. The tone is trustworthy and straightforward, not overly clever or technical. The goal is clarity and ease of understanding, from product benefits to shipping policies.
• •Spotlight Other Brands Authentically: When mentioning brands like Fruits & Passion, do so as a proud curator. Use copy like, "We're proud to stock..." or "Discover the beloved collection from..." This positions myBitti.ca as a quality tastemaker.
• •Maintain a Generous Voice: Regularly communicate value beyond just price. Use words like "our treat," "a little extra for you," and "enjoy" when presenting offers to make promotions feel like a gift rather than just a transaction.

Percepción Social

The public perception is limited due to a lack of significant online presence, but for customers who have interacted, the perception is positive, centered on excellent and helpful service. Historical data shows past brand use for different products, which is largely irrelevant now. Overall, the brand is perceived as a legitimate and safe, if small, online retailer.

Ejemplos de Copy

• •Your favourite brands, delivered to your door. From a relaxing bath soak to an aromatic kitchen spray, find all your home and body essentials in one place. Enjoy free shipping on all orders across Canada.
• •Treat yourself to the best. We’ve carefully selected top-quality products from brands you love, like Barefoot Venus and Fruits & Passion. Shop with confidence knowing our Satisfaction Guarantee has you covered. Explore our new arrivals.
• •Transform your home into a sanctuary. ✨ Light a rich, fragrant candle, sink into a luxurious bubble bath, and feel the day melt away. What’s your favourite self-care ritual? #myBitti #SelfCareCanada #HomeComforts
• •Why get one when you can get two? For a limited time, buy any item from our Holiday Gift Shop and get a second one 30% OFF! Stock up on joy for less. Use code: GIFT30 at checkout.
• •At myBitti.ca, our goal is simple: to make you happy. We're a Canadian-owned business dedicated to bringing you quality products with the friendly, helpful service you deserve. If you're not completely satisfied, neither are we.