Brand Tone

Welcoming, trustworthy, and customer-focused, while maintaining a balance between accessibility and exclusivity.

Brand Values

• •Customer Satisfaction
• •Quality
• •Accessibility/Exclusivity Balance
• •Security
• •Customer-Focused

Best Practices

• •Use clear and concise language to communicate product features and benefits.
• •Incorporate customer testimonials and reviews to build trust and credibility.
• •Highlight the brand's commitment to quality, security, and customer satisfaction in all communications.
• •Maintain a welcoming and friendly tone, even in formal sections like terms of service or policy pages.
• •Use visual elements that align with the brand's aesthetic and target audience to enhance the overall shopping experience.

Social Perception

A customer-centric brand that provides quality, stylish, and accessible fashion while ensuring a secure and trustworthy online shopping experience.

Copy Examples

• •"At Mila Costa, your satisfaction is our top priority. We're committed to providing an incredible online shopping experience with exclusive, high-quality products at the best prices."
• •"Shop with confidence knowing that your payments are secure and your data is protected. We offer a hassle-free exchange and return policy for your peace of mind."
• •"Discover timeless women's fashion at Mila Costa. We carefully select our suppliers to ensure the best possible quality for our stylish pieces."
• •"We value your feedback! Our customer-focused approach means we're always here to help and ensure you love your purchase."
• •"Mila Costa Roupas e Acessórios has been a trusted name since 2014, providing quality women's clothing and accessories for your everyday life."