Brand Tone

Luxurious, Elegant, Professional, Expert, Customer-Centric, Helpful, Inspirational, and Transformative.

Brand Values

• •Quality & Craftsmanship
• •Innovation & Design Excellence
• •Customer Satisfaction
• •Elegance & Sophistication
• •Transformation

Best Practices

• •Maintain a Professional and Attentive Customer Interaction Style: Train all customer-facing staff (online and offline) to communicate with the 'polite and debonair' manner mentioned, ensuring all inquiries are handled with expertise and a focus on personalized service.
• •Clearly communicate the relationship between 918 Walls and Walloro to avoid confusion.
• •Emphasize 'high-level customer support' across all platforms.
• •Showcase the unique embossed wallpaper and collaborations with curated designers.
• •Ensure the messaging reflects luxury, quality, and transformative power.

Social Perception

A luxury brand known for high-quality, innovative wallpaper designs, excellent customer service, and transforming spaces into elegant environments.

Copy Examples

• •Transform your home into a masterpiece with our exquisite wallpaper collections.
• •Experience the refinement of luxury home décor with our premium selection of high-end wallpaper.
• •Our polite and debonair staff is committed to providing attentive and personalized service.
• •Fashioning extraordinary environments with top-notch, bespoke wallpaper creations.
• •Revamp your spaces and inspire creativity with our state-of-the-art wallpaper designs.