Your Brand Voice
Brand Voice Analysis
Analysis Details
Brand Tone
Informal, engaging, confident, quality-oriented, and friendly but trustworthy.
Brand Values
- •Customer Satisfaction
- •Trustworthiness
- •Quality
- •Transparency
- •Engagement
Best Practices
- •Maintain a Friendly but Trustworthy Voice
- •Ensure clarity in information regarding quality.
- •Ensure clarity in information regarding policies (like returns and shipping).
- •Ensure clarity in information regarding customer service.
- •Prioritize clear, professional, and reassuring communication.
Social Perception
Positive customer experiences, reliable, trustworthy (but needs to differentiate itself more clearly from other brands using 'Lulu' in the name).
Copy Examples
- •Express shipping across Brazil!
- •30-day warranty for your peace of mind.
- •7-day exchange policy – because we want you to love your shoes!
- •Top 5 on ReclameAqui – your satisfaction is our priority!
- •Exclusive shoes designed with you in mind.
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