Brand Tone

Warm, trustworthy, and customer-oriented.

Brand Values

• •Customer Satisfaction
• •Trust
• •Reliability
• •Accessibility
• •Quality

Best Practices

• •Maintain a friendly and helpful tone, focusing on customer satisfaction.
• •Use clear and concise language to ensure information is easily understood.
• •Highlight the '100% Satisfied or Refunded' guarantee in promotional materials.
• •Incorporate customer testimonials to build trust and credibility.
• •Emphasize the availability of French customer support to reinforce accessibility.

Social Perception

A reliable brand that prioritizes customer satisfaction and offers quality products for babies.

Copy Examples

• •"We carefully select each item, always thinking of your baby's comfort and your peace of mind."
• •"Merci à toute l'équipe pour le travail fourni, un vrai plaisir de faire son shopping avec vous!"
• •"100% Satisfait ou Remboursé. Your happiness is our priority."
• •"Besoin d'aide? Our French customer support team is available 7/7 to assist you."
• •"J'ai vu une vidéo sur Facebook d'un produit et je n'ai pas hésité une seule seconde, je viens de le recevoir et j'en suis ravi!"