Brand Tone

Reliable, efficient, and customer-focused.

Brand Values

• •Reliability
• •Partnership
• •Customer Satisfaction
• •Efficiency
• •Accessibility

Best Practices

• •Maintain a consistent brand voice across all channels including website, product descriptions, email marketing, social media, customer service interactions, and advertisements.
• •Focus on clear and concise communication, highlighting the O2O model and partnerships with major brands.
• •Proactively address and resolve customer issues to improve overall perception.
• •Build a strong social media presence by identifying the niche and target audience, creating engaging content regularly, and interacting with the audience.
• •Ensure all content is free of errors and reflects a professional and trustworthy brand image.

Social Perception

An established and reliable platform connecting customers with major brands through a seamless offline-to-online experience.

Copy Examples

• •"Partnering with leading brands like Bata to bring you the best of offline shopping, online."
• •"Experience seamless shopping with our O2O model, connecting you to your favorite brands."
• •"Committed to providing a smooth and reliable shopping experience."
• •"Your satisfaction is our priority. We're here to help you find what you need."
• •"Discover exclusive deals and offers from your favorite brands on Fynd."