Brand Tone

Reassuring and Trustworthy

Brand Values

• •Trust
• •Quality
• •Safety
• •Customer Satisfaction
• •Reliability

Best Practices

• •Actively collect and showcase customer reviews to build trust and social proof.
• •Develop an active social media presence on platforms like Instagram and Facebook to engage with the target demographic (mothers).
• •Emphasize guarantees, customer service, and secure payments in all communications to build trust.
• •Highlight the quality and safety of products, as mothers prioritize these values.
• •Encourage transparency and open communication to foster a sense of reliability.

Social Perception

A reliable and trustworthy brand that values customer satisfaction, provides excellent support, and offers high-quality products for mothers and their children.

Copy Examples

• •"Your satisfaction is our priority. That's why we offer a 'Satisfied or Reimbursed' guarantee."
• •"Need help? Our French customer support team is available 7 days a week to assist you."
• •"Tracked shipping ensures your order arrives safely and on time."
• •"We understand the importance of quality and safety for your little ones. That's why our products are carefully selected and tested."
• •"Join our community of happy mothers! Share your experiences and connect with others."