Tono de Marca

Helpful, Professional, and Trustworthy

Valores de Marca

• •Reliability
• •Expertise
• •Customer-Centricity
• •Quality
• •Accessibility

Mejores Prácticas

• •Lead with the Solution: Always frame your copy around solving a customer's problem. Start with the issue (e.g., "Slow laptop?") and immediately present your brand as the answer.
• •Use Simple, Confident Language: Avoid overly technical terms. Explain complex services in a way that is easy for the average person to understand. Write with confidence to build trust (e.g., "We've got you covered," "Our experts will handle it").
• •Emphasize Trust and Reliability: Use words like "professional," "expert," "certified," and "reliable" to reinforce the brand's core values. Highlighting customer testimonials in your marketing is an excellent way to do this.
• •Maintain a Helpful Tone in All Communications: Whether it's an ad, a social media reply, or an email, the tone should always be supportive and approachable. Be the friendly expert that customers feel comfortable turning to.
• •Be Consistent Across All Platforms: The trustworthy and professional tone used on your website should be the same on Facebook, Instagram, and any other marketing materials to build a strong, recognizable brand identity.

Percepción Social

The general public and customer perception of 360 Tech is largely positive, centering on competence and good service. Customers frequently describe the service as amazing and the staff as patient and honest, praising excellent customer service and clear explanations. The brand is seen as a knowledgeable and skilled operator in the tech repair space, perceived as a go-to solution for broken devices due to their efficiency in diagnosing and fixing problems.

Ejemplos de Copy

• •Cracked screen? Don't let it ruin your day. A cracked phone screen is more than an eyesore—it's a hassle. At 360 Tech, we provide fast, professional screen repairs to get your device looking and working like new. Drop by today and let our experts handle the rest. #PhoneRepair #ScreenRepair #TechExperts
• •Go Pro without the price tag. Get the performance you need with our range of professionally refurbished iPhones and laptops. Every device is expertly tested and certified by our technicians to guarantee quality and reliability. Shop smart with 360 Tech.
• •Oops! Did your phone take a dive? Don't panic. Power it down and bring it to 360 Tech immediately. Our experts specialize in water damage assessment and repair, giving your device its best shot at recovery. #WaterDamage #TechRescue #360Tech
• •Expert Computer Repair | 360 Tech. Slow computer? Virus problems? Our certified technicians fix it all. Fast, reliable service for all makes and models. Get your free quote today.
• •Your Local Tech Experts. From tablet repairs to data recovery, we're your trusted partner for all things tech. Professional service, reliable results. 360 Tech has you covered.