Brand Tone

Confident & Authoritative, Trendy & Modern, Direct & Sales-Oriented, Aspirational, Quality & Authenticity Focused (in claims)

Brand Values

• •Authenticity: Guaranteeing genuine products.
• •Quality: Offering high-standard vaping items.
• •Customer Satisfaction: Promising excellent service and fast, reliable shipping.
• •Leadership: Positioning itself as a top provider in the Australian market.
• •Accessibility: Offering a wide selection at competitive prices.

Best Practices

• •Address negative feedback directly and transparently by actively engaging on review platforms, offering apologies, and providing solutions like refunds or order fulfillments.
• •Prioritize operational integrity to align business practices with brand promises, ensuring fast shipping, exceptional customer service, and verifiable authenticity claims.
• •Showcase genuine and verifiable customer experiences by encouraging reviews on trusted third-party platforms and moving beyond self-curated testimonials.
• •Communicate proactively and honestly with customers about delays or stock issues before they inquire, and create accessible and responsive customer service channels.
• •Build community ethically by focusing on authentic engagement, sharing user-generated content with proper crediting, and providing value beyond sales, such as product care information, while adhering to advertising regulations.

Social Perception

Extremely Negative, Allegations of Scam Operations, Non-existent or Unresponsive Customer Service, High-Risk Entity, Significant Discrepancy between self-representation and public feedback.

Copy Examples

• •✨ Elevate your vape game! ✨ The NEW [Product Name] has just landed at Dubai Bars AUS! Experience unparalleled flavour and performance. Tap the link in bio to be one of the first. #DubaiBars #VapeAustralia #NewDrop #AuthenticVapes #IGETKing
• •Your Quest for Premium Vapes Ends Here. Discover Authentic IGET & HQD at Australia's Best Prices. Free Express Shipping Over $100!
• • *Video showing a sleek package being quickly prepared and handed off for shipping, with upbeat, trendy music.* Text Overlay: Order by 2 PM, on its way the SAME DAY! 🚚💨 Dubai Bars bringing the best, faster. #VapeMail #DubaiBarsAU #FastShipping #AussieVapes
• •🔥 RESTOCK ALERT! Your Favourite [Flavour/Product] is Back at Dubai Bars! 🔥
• •At Dubai Bars, we're not just suppliers; we're connoisseurs of the ultimate vaping experience. We're committed to bringing Australians authentic, top-shelf vape brands like IGET and HQD, backed by service that’s as premium as our products. Discover the Dubai Bars difference.