Brand Tone

Practical, Direct, Helpful

Brand Values

• •Trust
• •Security
• •Convenience
• •Customer Support
• •Reliability

Best Practices

• •Emphasize secure shopping and satisfaction guarantees in all communications.
• •Highlight the availability of professional support via email and WhatsApp.
• •Use straightforward language, focusing on product benefits and clear policies.
• •Reinforce trust signals like secure transactions and reliable shipping in product descriptions and checkout processes.
• •Maintain a consistent focus on customer convenience through easy navigation and accessible support channels.

Social Perception

A trustworthy and reliable store that provides secure shopping and professional support, aiming to be helpful and convenient for customers.

Copy Examples

• •Compra Segura: Sua satisfação garantida.
• •Frete Grátis (consulte condições) para todo o Brasil.
• •Suporte Profissional: sac@lojabugigangasbrasil.com ou WhatsApp.
• •Satisfação ou Reembolso: Não gostou? Devolvemos seu dinheiro.
• •Dúvidas? Fale conosco! Estamos prontos para ajudar.